Order tracking

When your order is confirmed, you receive an email with your order number (in the format TDS-XXXXX). As soon as it ships, a second email gives you the carrier's tracking number.

• Pending — payment received, order waiting to be processed
• Processing — order being prepared
• Shipped — package handed to the carrier
• Delivered — package delivered
• Cancelled — order cancelled or refunded

Email us at commandes@tdssneakers.ca with your order number and we'll look into it for you.